Claims & Statements

Claims Division

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What are Claims Investigations?
    The Claims Investigations process is one in which Insurance Companies, Insurance Examiners, or Investigators obtain information to evaluate a claim. As a result it may require perusing documents, locating witnesses, visiting and interviewing people, inspecting property such as vehicles, accident sites and physical locations to name a few. These investigations may lead to taking photographs, video, locating witnesses, interviewing victims, bystanders, employers and much more. Investigators are looking for evidence that a claim is legitimate or illegitimate. Keep in mind that other claims-related services listed in this section may also be required to get those answers.
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COMMERCIAL VEHICLE ACCIDENTS
MOTORCYCLE ACCIDENTS
ELECTRICAL ACCIDENTS
FALLING OBJECTS ACCIDENTS
30+ years experience
$80 billion dollars annually

Unfortunately Claims Investigations are needed because, although many claims are legitimate, there are some that are not. Statistically, these illegitimate claims conservatively cost $80 billion dollars annually across all lines of insurance. We work with Insurance Companies, Employers and Attorneys in a defense capacity. We handle a variety of claims. Some of these are listed below:

Trucking Claims

We investigate tractor trailer and commercial vehicle accidents. We determine liability and handle cargo damage claims. 24 hours emergency response team available.

Automobile Accident Investigation

This includes accident scene investigation, statements, obtain police reports, determine liability and handle claim to conclusion. We also handle limited assignments such as obtaining a statement, conducting a locus investigation and witness canvassing.

Property Claims & General Liability

Building damage and property claims resulting from natural disasters such as floods and other natural disasters. We also investigate slip and fall accidents involving commercial and home owner claims. We handle claims from the initial investigation through settlement as well as attend mediation and arbitration hearings.

Statements

Computer generated signed or recorded statements from insureds, claimants and witnesses. (Statement transcripts available on request.)

Special Investigations Unit
    Claims Advantage is a member of International Association of Special Investigation Units (IASIU). Our qualified special investigations unit will review your claim file and recommend an investigative strategy based on our past experience. We tailor the background to fit your specific needs so that all your questions are answered. We will also work hand in hand with your attorney to make sure you have everything you need before going to court. Our investigators are also available to testify in the case if the attorney determines it’s necessary.
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Members of the Atlanta Claims Association. We handle your claim from the initial investigation through settlement.

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General Liability Investigations

We investigate slip and fall accidents involving commercial and home owner claims.

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Property
Claims

Building damage and property claims resulting from natural disasters such as floods and other natural disasters.

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